Refund policy

Every House of Yashida item is made to order just for you. Because of that, we can't accept returns or exchanges for a wrong size, a change of mind, or an order placed by mistake. Please check your size before you order, and message us if you're unsure.

Damaged, misprinted or wrong item? Contact us within 30 days of delivery with your order number and a photo of the problem. We'll send you a free replacement or give you a full refund.

Lost package? If your tracking stops moving or shows delivered but nothing arrived, contact us and we'll help sort it out with the carrier.

Cancellations: production usually starts soon after you order, so we can't promise to cancel or change an order. If you need to, contact us right away and we'll do our best.

Refunds go back to your original payment method. Your bank may take a few business days to show it.

To start a request, reach us through our contact page.